Open Position

FullTime
Allen
Posted 4 days ago
Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncology, IV fluid, and anesthesia delivery. Our company culture is very diverse and the average tenure for our employee population is 10+ years. If you are looking for a stable and successful company where your voice will be heard, Quest is the place to be. Summary: Ability to inspect in process and finished products in the cleanroom environment. Act as coordinator within Quality Operations and ensure needs of internal customers are met. Document all non-conformances when necessary. Assist with investigations pertaining to, both, customer complaints and internal non-conformances. Understand, follow, and practice the rules/regulations set forth by the QSR, ISO 13485, and Quest Medical management. General Duties and Responsibilities:
  • Review processes to assure procedural compliance and recommend improvements.
  • Provide support during internal, customer and regulatory audits.
  • Ability to identify key inspection points and the proper tools/equipment to ascertain these points.
  • Perform inspections and verification of finished products.
  • Perform Line clearance and in-process inspections.
  • Review inspection data and DHRs (including sterilization records) for accuracy and compliance to the applicable standard(s).
  • Perform inspections and process Returned goods/ materials (RGAs/RMAs).
  • Evaluate materials for extending Expiration dates.
  • Use recognized sampling plans to determine statistical size of samples.
  • Perform and review tests according to various protocol requirements.
  • Document and review inspection results per GMP/GDP.
  • Provide/coordinate training for new Technicians.
  • Generate non-conforming material reports (NCMR) for products that do not conform to test specifications and contact the appropriate personnel.
  • Communicates needs of department/company to management.
  • Coordinate needs of internal customers and communicate to technicians in his/her area of responsibility.
  • Assist engineering staff with process improvement projects regarding improved quality inspection of product and components (such as First Article Inspections and qualification testing)
  • Evaluate certification status of raw materials under the Supplier Certification program.
Skills and Requirements:
  • High School graduate or equivalent work-related experiences with some previous quality control experience desired (minimum of 5 years).
  • Strong inspection ability using a caliper, micrometer, vision system including optical comparator, OGP Smart system, and other inspection and measurement tools.
  • Detail oriented, computer literate and possesses a professional demeanor, be adaptable to changing environments and capable of completing tasks with little or no supervision.
  • Computer skills including MS Office (basic knowledge).
  • Good written and oral communication skills are required and must be able to read, write, and understand English. Interpersonal skills dealing with other departments/individuals in a team atmosphere important.
  • Ability to read and interpret engineering DWGs, product specifications, and procedures and use metrology and other testing equipment.
  • Ability to work in Quality Operation areas Cleanroom In-Process QC, Finals QC.
  • Ability to work on projects related to new instrumentation.
  • Ability to redline documents for improvements or compliance.
  • Ability to use pallet jack to move materials.
  • Ability to lift materials weighing up to 50 lbs.
Preferred:
  • Medical device experience desired.
  • Experience working within an ISO 13485 / FDA regulated environment
  • Ability to use a forklift a plus
Why Join Us:
  • Mid-size company with great company culture that is well diverse
  • Have a voice in the company
  • Average tenure for employee population is 10+ years
  • 401k with employee matching available
  • Paid vacation and other excellent benefits
An Equal Opportunity Employer  

Job Features

Job Category

Quality

Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncol...

FullTime
Allen
Posted 4 days ago
Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncology, IV fluid, and anesthesia delivery. Our company culture is very diverse and the average tenure for our employee population is 10+ years. If you are looking for a stable and successful company where your voice will be heard, Quest is the place to be. Summary: Support field service activities with interaction between the customers, outside sales, complaint coordinator, Field Service Manager and Field Service Engineers. Duties:
  • Maintain the Preventive Maintenance (PM) schedule for the Quest Medical MPS Console customer base.
  • Using JD Edwards (JDE) set up new customer accounts, when necessary and send notification to customers that PM Service is being scheduled at their facility. Maintain communication with Field Service Engineering personnel on upcoming PM trips through the JDE scheduling tool.
  • Keep service metrics through JD Edwards reporting for console processing, PMs completed, and all revenue pertinent to the departmental health. Ensure service tickets are reviewed by service management and QA and file completed service reports (physically or electronically).
  • Ensure complaint initiations are complete prior to issue of service pool or loaners.
  • Issue RMAs for MPS consoles (SVC pools, console repairs, and PO work).
  • Create traveler notebooks as required, maintain the documentation, and scan each new record to maintain an electronic database (or save electronic documentation to the appropriate location).
  • Track service pool inventory, contact customer as for return of service pools and loaners and issue rental charges to customers that do not return service pools.
  • Ensure PO PM’s and repairs are processed to the point of Account Receivable invoicing in a timely manner and notify Field Service management with issues.
  • Issue quotations for service requested (repair or preventive maintenance), receive POs, and issue a sales order to Accounts Receivable.
  • Communicate to outside sales that Field Service is traveling to their account, when necessary.
  • Coordinate the roster of potential trainees for the MPS Biomed/Technical Training Class.
  • Support other tasks as assigned.
Requirements:
  • Ability to access JD Edwards.
  • Have good customer service skills.
  • Ability to communicate issues and status as it arises.
  • Ability to follow written company policies and procedures.
  • Must have the ability to take the initiative to perform daily duties and work with minimal supervision.
  • Must possess a beginning level of proficiency with Windows, Word and/or Excel.
  • Must read, speak and understand English.
Why Join Us:
  • Mid-size company with great company culture that is well diverse
  • Have a voice in the company
  • Average tenure for employee population is 10+ years
  • 401k with employee matching available
  • Paid vacation and other excellent benefits
An Equal Opportunity Employer

Job Features

Job Category

Field Service

Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncol...

FullTime
Allen
Posted 7 days ago
Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncology, IV fluid, and anesthesia delivery. Our company culture is very diverse and the average tenure for our employee population is 7+ years. If you are looking for a stable and successful company where your voice will be heard, Quest is the place to be. Summary: This position will assist staff with technical support of desktop computers, applications and related technology. Support includes specifications, installation and testing of computer systems and peripherals within established guidelines. Employee will also assist in the maintenance and testing of network servers, and associated equipment.   Responsibilities:
  • Computer hardware/software installation, diagnosis, troubleshooting and repair
  • Peripheral installation, diagnosis, troubleshooting and repair (printers, scanners, etc.)
  • Mobile device configuration (Apple IOS, Android)
  • Knowledge of basic networking fundamentals
  • Knowledge of Active Directory, DFS, DNS
  • Excellent communications and organization skills
  • Ability to work effectively as a team member demonstrating collaborative interaction with peers
  • Must maintain confidentiality and discretion
Requirements:
  • Experience with Microsoft Windows 10, Server 2012R2, 2016, 2019; Microsoft Office and PDF  Software
  • Networking equipment, wireless networking, VPN & firewall
  • ERP and data collections software / hardware
  • Phone systems
  • Endpoint protection products, patching & updating systems
 Preferred:
  • Minimum of 2+ years in a manufacturing environment
Why Join Us: 
  • Mid-size company with great company culture that is well diverse
  • Have a voice in the company
  • Average tenure for employee population is 7+ years
  • 401k with employee matching available
  • Paid vacation, health/dental/vision, and other excellent benefits
    An Equal Opportunity Employer

Job Features

Job Category

Information Technology

Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncol...

FullTime
Allen
Posted 4 weeks ago
Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncology, IV fluid, and anesthesia delivery. Our company culture is very diverse and the average tenure for our employee population is 7 years. If you are looking for a stable and successful company where your voice will be heard, Quest is the place to be. Summary: Embark on an exciting career with Quest Medical, Inc., where innovation is our heartbeat. As a pioneering force in developing and manufacturing sterile medical devices across diverse medical markets, we're searching for a visionary and creative mind to join our dynamic team. Introducing an opportunity to become our Innovative Project Strategy Manager, leading the charge in crafting and defining groundbreaking product initiatives within key business segments such as Cardiovascular, Fluid Management, and Ophthalmology. General Duties and Responsibilities: Strategy Development: • Craft and execute comprehensive strategies for new product initiatives in collaboration with customers, Key Opinion Leaders (KOLs), and internal stakeholders. Needs Identification: • Take the lead in identifying and collecting customer needs through diverse internal and external sources to ensure our products meet market demands. Product Planning: • Participate in early-phase product planning activities, providing business justification and formulating effective commercialization strategies. Market Research: • Conduct thorough market research and analyses for new products in key business segments, staying abreast of competitive offerings. Industry Engagement: • Actively participate in industry conferences to enhance marketing and clinical understanding in key business segments. Collaboration: • Work collaboratively with internal teams (R&D, Clinical, Regulatory, and Marketing) to identify and quantify marketing opportunities and develop effective product strategies. Validation: • Validate new product development concepts through market models, forecasts, and compelling business cases. Opportunity Assessment: • Assess and identify product opportunities, collecting Voice of Customer (VOC) to gauge product need and viability. Technical Development: • Collaborate with internal resources to define New Product Development strategy and develop technical presentations, data sheets, and product demonstrations. Marketing Collateral: • Partner with the Marketing team to create product technical data sheets, white papers, and competitive literature. Skills and Qualifications: Experience: • 5+ years of proven experience in product marketing. Education: • Bachelor’s degree in Marketing, Business Administration, or a related field. Skills: • Demonstrated expertise in new product marketing, market modeling, business development, and product development. Communication: • Excellent communication skills to engage effectively with various stakeholders, including product development teams, superiors, and external collaborators Why Join Us: • Mid-size company with great company culture that is well diverse • Have a voice in the company • Average tenure for employee population is 7 years • 401k with employee matching available • Paid vacation, health/vision/dental, and other excellent benefits An Equal Opportunity Employer

Job Features

Job Category

R&D

Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncol...

FullTime
Allen
Posted 4 weeks ago
Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncology, IV fluid, and anesthesia delivery. Our company culture is very diverse and the average tenure for our employee population is 7 years. If you are looking for a stable and successful company where your voice will be heard, Quest is the place to be. Summary: Are you a detail-oriented professional with a passion for optimizing supply chain operations? Quest Medical, Inc.  is currently seeking a skilled Supply Chain Planner to join our team. In this role, you will be responsible for the creation and management of the production plan, conducting thorough analyses of sales forecasts, customer orders, and inventory stocking levels. Your insights will be instrumental in determining material requirements, establishing production schedules, and managing inventory levels to uphold the highest customer satisfaction metrics, particularly in achieving on-time shipments. Main Responsibilities Demand Forecasting: • Utilize advanced analytical techniques to analyze historical data, market trends, and customer demand patterns for medical devices. • Collaborate with sales, marketing, and production teams to gather input for accurate demand forecasting. • Maintain and monitor forecast accuracy within the ERP system, ensuring optimal inventory levels of raw materials and finished goods. • Lead monthly Sales and Operations Planning (S&OP) meetings to review forecast accuracy with key stakeholders. • Coordinate with sales teams to establish sales quotas, territories, and strategies for achieving sales targets. Inventory Management: • Monitor inventory levels of raw materials, components, and finished goods, optimizing stock availability while minimizing excess inventory costs. • Implement inventory optimization techniques such as safety stock calculations and inventory turnover analysis. • Conduct regular audits and implement replenishment strategies to ensure consistent stock availability. • Utilize advanced techniques and mathematical solutions to establish and maintain an inventory control plan across all SKUs. • Manage Material Dispositions for Engineering Change Orders, ensuring proper handling of finished goods, open work orders, and raw materials. • Oversee management of Expired Materials, conducting monthly reviews and initiating shelf life extensions when necessary. • Prepare information for quarterly inventory obsolescence review meetings. Supply Planning: • Collaborate with suppliers to ensure timely delivery of raw materials, components, and finished goods for medical device production. • Coordinate with procurement and supply chain teams to ensure timely availability of inputs required for production. • Evaluate supplier performance, negotiate contracts, identify alternative suppliers, and mitigate supply chain risks. Production Planning & Scheduling: • Translate demand forecasts and sales plans into production plans for manufacturing medical devices. • Assess production capacity and resource availability, identifying and addressing constraints. • Optimize production efficiency and capacity utilization while meeting quality standards and regulatory requirements. • Analyze material usage, work in process, and manufacturing lead times to determine production schedules. • Manage daily production planning across 400 SKUs, including work order generation and review. • Build sterilization truck loads and assign production lots to sterilization groups. • Monitor the execution of work orders, collaborating with Manufacturing Managers and Supervisors to track production capacity. • Collaborate with Quality Engineers to address deviations and initiate Engineering Change Orders when necessary. Distribution Planning: • Act as a liaison to customer service for items on backorder, determining product availability timelines. • Plan and coordinate transportation, distribution, and logistics of medical devices to customers and distributors. • Optimize transportation routes, select carriers, and manage shipping schedules for on-time delivery and cost efficiency. Risk Management: • Identify potential risks and disruptions in the supply chain, developing risk mitigation strategies and contingency plans. Regulatory Compliance: • Ensure compliance with relevant regulatory requirements and standards governing the production, distribution, and sale of medical devices. • Performance Measurement, Analysis and Reporting: • Define key performance indicators (KPIs) to measure S&OP processes' effectiveness, analyzing metrics to identify trends and areas requiring corrective action. • Generate reports and dashboards to communicate supply chain performance and insights to stakeholders. Continuous Improvement: • Identify opportunities for process optimization, cost reduction, and efficiency improvements within the S&OP process. • Implement continuous improvement initiatives, such as lean manufacturing principles, process automation, and demand planning software enhancements. • Collaborate with Warehouse Supervisor on space utilization projects, creating standard work for Purchasing, Planning, and Warehousing responsibilities. Cross-Functional Collaboration: • Collaborate with cross-functional teams to ensure alignment and coordination across the organization. • Participate in cross-functional meetings and projects to address supply chain-related issues and support organizational goals. • Facilitate communication and collaboration across departments, conducting regular S&OP meetings to optimize the supply chain. JOB KNOWLEDGE / EXPERIENCE REQUIRED: • Bachelor’s degree in Business, Finance, Operations, Supply Chain, or related field from an accredited university Experience: • A minimum of 2 years of work-related experience in a manufacturing environment is required. Technical Proficiency: • Experience with ERP, MRP and CRM. • Advanced production planning capability using technology and mathematical techniques. Skill and Abilities • Excellent communication skills, coupled with detail-oriented and strong deductive problem-solving abilities. Computer Literacy: • Proficiency in Windows, Word, Excel, and PowerPoint. OTHER DESIRABLE QUALIFICATIONS: • Experience with JD Edwards. • Experience in a LEAN manufacturing environment • Demonstrated leadership skills in a LEAN manufacturing setting. • Familiarity with FDA regulations and compliance standards. • Clear sense of ownership and accountability • Ability to work effectively with tight timelines • Ability to work independently in a fast-paced and dynamic environment. Why Join Us: Mid-size company with great company culture that is well diverse Have a voice in the company! Average tenure for employee population is 7 years 401k with employee matching available Paid vacation, health/dental/vision, and other excellent benefits

Job Features

Job Category

Supply Chain

Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncol...

FullTime
Allen
Posted 4 weeks ago
Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncology, IV fluid, and anesthesia delivery. Our company culture is very diverse and the average tenure for our employee population is 7 years. If you are looking for a stable and successful company where your voice will be heard, Quest is the place to be. Summary: Are you a strategic HR professional with a passion for leadership and fostering a positive workplace culture? We are actively searching for a Human Resources Generalist to join our team. In this key role, you will play a pivotal part in shaping the success of our organization. Beyond traditional HR functions, this position places a strong emphasis on leadership skills to drive impactful change and contribute to the growth of our dynamic team. General Duties and Responsibilities Strategic Leadership: • Provide strategic HR leadership to align HR initiatives with organizational goals and objectives. • Actively contribute to the development and execution of HR strategies that drive business success. Compensation and Benefits Leadership: • Lead the administration and management of compensation and benefit programs to attract, retain, and motivate high-performing talent. • Analyze market trends and industry benchmarks to recommend competitive compensation and benefits packages. Talent Acquisition and Recruitment Leadership: • Lead and mentor the recruitment team, ensuring a high-quality talent acquisition process. • Develop and implement recruitment strategies to attract diverse and qualified candidates. Recruiting Agency Collaboration and Oversight: • Partner with recruiting agencies for temporary hires, ensuring alignment with organizational values and objectives. • Monitor agency performance, providing guidance, and making adjustments as needed. Employee Relations and Leadership Support: • Provide strong leadership support in resolving employee relations issues and fostering a positive work environment. • Mentor and guide HR team members in handling employee-related matters effectively. Workers' Compensation and Safety Leadership: • Lead the workers' compensation process, actively participating in injury prevention and return-to-work programs. • Champion safety initiatives, ensuring a culture of safety and well-being. Record-Keeping and Compliance Leadership: • Oversee the maintenance of accurate and up-to-date employee records in compliance with labor regulations and HR policies. • Lead HR compliance initiatives, staying abreast of legal changes and ensuring organizational adherence. Performance Management Leadership: • Lead performance management initiatives, including performance reviews, goal-setting processes, and talent development. • Implement strategies to enhance employee engagement, productivity, and career growth. • Drive a culture of continuous improvement and innovation within the HR function. Employee Engagement Leadership: • Spearhead initiatives to enhance job satisfaction, introduce new perks and benefits, and organize impactful team-building activities. • Drive a culture of continuous improvement and innovation within the HR function. Policy Development and Implementation Leadership: • Lead the development and implementation of human resource policies, ensuring consistency and fairness. • Provide guidance on HR policy interpretation and application. Leadership Team Participation and Collaboration: • Maintain an active role on the company Leadership team, providing HR insights and collaborating on broader organizational strategies. • Collaborate with senior leadership to drive organizational effectiveness and talent development. Cultural Development and Inclusivity Leadership: • Drive the development and maintenance of an organizational culture that values diversity, inclusivity, and equity. • Champion diversity and inclusion initiatives to create a positive and equitable workplace. Skills and Qualifications: Educational Background: • Bachelor’s degree (BS/BA) in Business Administration or a relevant field. • HR training, such as SHRM-CP or PHR certification, is a significant plus. Experience: • Demonstrated experience as an HR Professional, showcasing a track record of success and impact. HR Policy and Procedure Knowledge: • Strong understanding of general human resources policies and procedures. Legal Compliance: • Good knowledge of employment and labor laws to ensure legal compliance in HR practices. Technical Proficiency: • Outstanding knowledge of MS Office is essential. • Familiarity with HRIS systems, such as Ceridian Dayforce, is a significant advantage. Communication and Interpersonal Skills: • Excellent communication and interpersonal skills to engage effectively with employees and stakeholders. Problem-Solving Aptitude: • Strong aptitude in problem-solving, addressing challenges with a proactive and strategic mindset. Collaborative Approach: • Desire to work collaboratively as part of a team, with a results-driven approach. Why Join Us: • Mid-size company with great company culture that is well diverse • Have a voice in the company • Average tenure for employee population is 7 years • 401k with employee matching available • Paid vacation, health/dental/vision, and other excellent benefits An Equal Opportunity Employer  

Job Features

Job Category

Human Resources

Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncol...

FullTime
Allen, TX
Posted 4 weeks ago
Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncology, IV fluid, and anesthesia delivery. Our company culture is very diverse and the average tenure for our employee population is 7 years. If you are looking for a stable and successful company where your voice will be heard, Quest is the place to be. Summary: Ready to lead the way in delivering exceptional service experiences? Quest Medical Inc. is on the lookout for a dynamic Service Operations Manager to join our team. As the orchestrator of seamless service delivery, customer satisfaction, and operational efficiency, you'll play a pivotal role overseeing both field service and customer service functions. General Duties and Responsibilities: Team Leadership and Management: • Lead, develop, and manage a team of field service engineering and customer service staff. • Set clear goals, performance metrics, and KPIs for the team, regularly evaluating performance and providing guidance for improvement. • Foster a collaborative and positive work environment that encourages teamwork, operational excellence, continuous improvement, and professional growth. • Collaborate with planning, manufacturing, sales operations, quality and logistics to optimize service delivery and customer satisfaction. Customer Service Strategy: • Develop and implement customer service strategies aligned with company goals to enhance overall customer satisfaction and retention. • Analyze customer feedback, service metrics, and industry trends to identify areas for improvement and innovation in service delivery. • Establish and maintain service protocols, standards, and procedures to ensure consistent and high-quality customer support. Field Service Operations: • Coordinate and oversee field service activities, including scheduling, dispatching, and monitoring of field service technicians' performance. • Collaborate with internal teams to optimize resource allocation, inventory management, and timely resolution of field service requests. • Implement best practices for on-site service, ensuring adherence to safety regulations and quality standards. Customer Relationship Management: • Serve as a primary point of contact for escalated customer inquiries or issues, ensuring effective problem resolution and customer satisfaction. • Build and nurture strong relationships with key customers, understanding their needs and advocating for improvements in service delivery. Performance Analysis and Reporting: • Monitor and analyze service performance metrics, such as response times, resolution rates, and customer feedback. • Generate regular reports and presentations on service KPIs for reporting to leadership teams. • Maintain and enhance training programs to ensure high skill levels and compliance with industry standards. Process Enhancement and Compliance: • Establish and maintain rigorous quality control measures to ensure products meet or exceed industry standards. • Work closely with engineering, continuous improvement, and quality teams to resolve production issues. • Utilize Lean and Six Sigma principals to identify opportunities for process improvement, cost reduction, and increased operational efficiency. Required Skills and Responsibilities: • Bachelor's degree in Business Administration, Management, or related field (or equivalent work experience). • Minimum 5 years’ experience in a leadership role with field service and/or customer service operations, preferably in a technical and service-oriented industry. • Strong leadership and team management skills, with the ability to motivate and develop teams. • Excellent communication, problem-solving, and decision-making abilities. • Familiarity with regulatory requirements and standards in the medical device industry. • Proficiency in using CRM systems, service management software, ERP Systems, project management software, and MS Office Suite. • Knowledge of field service operations, including scheduling, logistics, and technical troubleshooting. • Experience in implementing Lean and Six Sigma principles (Six Sigma Black Belt preferred). • Ability to multitask, prioritize, and work efficiently in a dynamic environment. Why Join Us: • Mid-size company with great company culture that is well diverse • Have a voice in the company • Average tenure for employee population is 7 years • 401k with employee matching available • Paid vacation, health/dental/vision, and other excellent benefits An Equal Opportunity Employer       An Equal Opportunity Employer  

Job Features

Job Category

Operations

Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncol...

Contract
Allen, TX
Posted 1 month ago
Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncology, IV fluid, and anesthesia delivery. Our company culture is very diverse and the average tenure for our employee population is 7 years. If you are looking for a stable and successful company where your voice will be heard, Quest is the place to be. Position Title: Electronic Assembler (2nd Shift) - 6-month contract Reports to: Production Supervisor, Electronic Manufacturing Department: Electronics Manufacturing Location: Allen, TX (75002) 2nd Shift Schedule: 5:30 PM – 4 AM / M - TH Summary: Builds an assembly correctly using documented procedures (BOMs, Routers, Drawings, MAPs and SOPs). Duties:
  • Use a variety of methods to assemble parts according to approved and released Device Master Records (DMR’s) and associated documents.
  • Perform tasks directed by production supervisors; Follows both verbal and written directions.
  • Follow all standard operating procedures (SOP) and Quality System Regulations, and ISO requirements when performing tasks.
  • Follow manufacturing assembly procedures, test procedures, inspection procedures and documents results on proper documents.
  • Operate a variety of simple manufacturing machinery and test equipment in performance of duties.
  • Produce quality products and checks for noncompliance.
  • Document work performed in accordance with procedures.
  • Build and test products within the established labor hours.
 Requirements:
  • High school diploma or equivalent preferred.
  • Strong hand-eye coordination and dexterity.
  • Able to read and understand Basic English, follow directions, and sit and work for hours at a time.
  • Good attendance.
  • Must be willing to learn (more than one assembly/testing operation) and be flexible at all times
  • Ability to work under strict deadlines in a fast-paced environment
  • 1-5 years’ experience in mechanical component assembly with the use of basic mechanical tools
  • Must be able to lift approximately 75lbs.
  • Availability to work overtime when required.
  • 5S and Lean Concepts
    An Equal Opportunity Employer  

Job Features

Job Category

Production

Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncol...

FullTime
Allen, TX
Posted 1 month ago
As a part of the team, you will be contributing to each of our core beliefs: Empowerment, Innovation, Speed & Purpose, Teamwork & Collaboration, Growth, and Fun. You will be empowered to ensure we are producing high quality products that meet the standards of our regulatory bodies and our customers. Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncology, IV fluid, and anesthesia delivery. Our company culture is very diverse and the average tenure for our employee population is 7 years. If you are looking for a stable and successful company where your voice will be heard, Quest is the place to be. Position Title: Sales Operations Specialist Reports to: Sales Operations Manager Department: Sales and Marketing Location: Allen, TX 75002 Summary: The Sales Operations Specialist plays a pivotal role in driving the sales process forward.  This includes managing databases, enhancing customer experiences, generating leads, and offering administrative assistance.  In this position, you will serve as a key facilitator and a direct contributor, working diligently to meet the company’s sales targets and objectives. Responsibilities:
  • Sales Support: Provide comprehensive support to the sales and clinical team, including support order processing, quote preparation, Hospital Credentialing and product information request.
  • Participation in Collaboration: Actively participates in interdepartmental cooperation as necessary within the organization, which may involve attending PIT meeting and company operational meetings, among other activities.
  • Sales Analytics: Analyze sales data to identify trends and opportunities, helping the sales team make informed decisions.
  • Process Improvement: Continuously evaluate and improve sales processes and workflows to enhance efficiency and customer experience.
  • Customer Relations: Interact with customers to address inquiries, resolve issues, and ensure a positive buying experience.
  • Inventory Management: Collaborate with supply chain and production teams to manage inventory levels, ensuring product availability.
  • Reporting: Generate and present reports on sales performance, market trends, and key performance indicators.
  • Training: Assist in the training and onboarding of new sales team members, providing guidance on sales tools and processes.
  • Tradeshow Administration: Encompassing tasks such as strategizing and preparation, booth assembly and disassembly, logistical and operational coordination, adherence to regulations, and budget oversight, among others.
 Requirements:
  • Internally motivated - strong desire to exceed expectations.
  • Must have excellent communication, interpersonal and presentation skills, and be detailed oriented.
  • Strong problem solving, time management, organizational, verbal and written skills.
  • Works well as a collaborative team member and independently.
  • Positive attitude, strong work ethic, confident, energetic, and creative.
  • Ability to adapt to change and prioritize several activities simultaneously under tight deadlines.
  • Intermediate Excel, PowerPoint, Word, and Outlook experience.
  • CRM and database experience preferred.
  • Bachelor’s degree or equivalent experience.
Notables / Benefits:
  • Mid-size company with great company culture that is well diverse
  • Have a voice in the company
  • Average tenure for employee population is 7 years
  • 401k with employee matching available
  • Paid vacation, health/dental/vision, and other excellent benefits
  An Equal Opportunity Employer

Job Features

Job Category

Operations, Sales

As a part of the team, you will be contributing to each of our core beliefs: Empowerment, Innovation, Speed & Purpose, Teamwork & Collaboration, Growth, and Fun. You will be empowered to ensur...

As a part of the team, you will be contributing to each of our core beliefs: Empowerment, Innovation, Speed & Purpose, Teamwork & Collaboration, Growth, and Fun. You will be empowered to ensure we are producing high quality products that meet the standards of our regulatory bodies and our customers. Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncology, IV fluid, and anesthesia delivery. Our company culture is very diverse and the average tenure for our employee population is 7+ years. If you are looking for a stable and successful company where your voice will be heard, Quest is the place to be. Position Title: Material Handler / Shipping & Receiving – Swing Shift Reports to: Warehouse Supervisor Department: Materials Location: Allen, TX 75002 Swing Shift Schedule: Monday – Friday, 11 AM – 7:30 PM Summary: Perform routine and non-routine functions and related clerical duties in the areas of material handling, warehousing, kitting, receiving, and shipping. Plan and perform a variety of operations, processes, and make general decisions as to quality. Understand all applicable Standard Operating Procedures. Provide instruction, training, and leadership to Material Handler. Work with a minimum amount of supervision. Duties:
  • Perform Material Handler responsibilities as required.
  • Identify any deviations from established procedures such as inappropriate material movements, improper authorization, and incomplete paper work.
  • Monitor and maintain proper product separation and segregations.
  • Maintain material flow and related computer transactions.
  • Maintain inventory accuracy through routine cycle counts.
  • Identify procedures that can be improved and recommend changes.
  • Provide Inventory Control and Planner Manager with monthly reports on warehouse activities and performance.
  • Review all procedures quarterly and advise supervisor of needed or recommended changes.
  • Interface with internal and external customers and vendors.
  • Responsible for maintaining warehouse records.
  • Responsible for assuring all warehouse equipment is in good working order.
Requirements:
  • High school graduate or equivalent plus one year job related experience.
  • Ability to read, write, compare numbers, perform basic math tasks and understand detailed oral and written instructions.
  • Ability to recognize and associate name with material and part number.
  • Knowledge of warehouse locator system and material movement procedures.
  • Ability to analyze and compare data to exercise judgement in order to make decisions.
  • Ability to pay attention to detail and meet deadlines.
  • Experience using forklifts, pallet jacks, hand trucks, and other material handling equipment.
  • Capable of continuous walking, standing, and lifting of materials up to 50 lbs.
  • Must have a good driving record and a valid Texas driver’s license.
  • Must wear safety shoes and back support belt.
  • Ability to use a calculator and computer.
Notables / Benefits:
  • Mid-size company with great company culture that is well diverse
  • Have a voice in the company
  • Average tenure for employee population is 7+ years
  • 401k with employee matching available
  • Paid vacation and other excellent benefits
  An Equal Opportunity Employer  

Job Features

Job Category

Warehouse

As a part of the team, you will be contributing to each of our core beliefs: Empowerment, Innovation, Speed & Purpose, Teamwork & Collaboration, Growth, and Fun. You will be empowered to ensur...

FullTime
Allen, TX
Posted 3 months ago
Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncology, IV fluid, and anesthesia delivery. Our company culture is very diverse and the average tenure for our employee population is 7+ years. If you are looking for a stable and successful company where your voice will be heard, Quest is the place to be. Summary: The Vice President of Operations is a key member of the Company’s Senior Leadership team.  This position is responsible for overseeing and optimizing the company’s operational functions to ensue efficient production, quality, and distribution of medical devices.  This role requires a combination of strategic thinking, leadership, and hands-on management to drive excellence in operations.  Responsibilities:
  • Collaborate with the executive team to set the strategic direction of the company. Develop and execute operational strategies to support and grow productivity, quality, and fiscal corporate objectives.
  • Implement best practices to optimize efficiency and reduce cost. Mitigate risks and develop contingency plans.
  • Drive innovation in manufacturing methods to improve product quality and production efficiency. Collaborate with engineering staff to develop capital expenditure strategies which improve efficiencies, foster cost savings, and enhance revenue.
  • Champion continuous improvement of business systems and processes to enhance efficiency and scalability.
  • Build and lead an operations team, providing mentorship, coaching, team-building, and performance management. Foster a culture of collaboration, accountability, and continuous improvement for a high-performance, results-oriented work culture.
  • Develop departmental budgets and allocate resource effectively. Drive initiatives to improve operational profitability and reduce waste.
  • Establish and utilize key performance indicators in the areas of safety, quality, delivery, cost, capacity, and staff productivity. Use data-driven insights to inform strategic decisions and drive operational excellence.
  • Ensure compliance with health and safety regulations, creating a safe working environment for all employees.
  • Maintain rigorous standards in compliance with relevant regulatory requirements (e.g. FDA, EU, ISO).
  • Oversee the supply chain, including production planning, procurement, inventory management, and supplier relationships. Utilize ERP, PLM, and MES tools to optimize capacity planning, material movement, manufacturing floor management, and reporting.
  • Collaborate with Sales and Marketing, R&D, and Quality to support new product development efforts from a manufacturing and sustaining engineering perspective. Provide cross-functional leadership on a R&D Steering Committee.
  • Optimize warehousing operations to ensure on-time delivery of products to customers.
  • Oversee maintenance activities to ensure equipment reliability and facility compliance. Plan for facility expansion or improvement projects to support company growth.
Requirements:
  • Bachelor of Science in a relevant field (e.g. Engineering or Operations Management). MBA or MS in relevant discipline preferred.
  • 15+ years of proven leadership experience in role of progressive responsibility within the medical device industry or related fields.
  • Excellent working knowledge of the FDA Quality System Regulations, EU Medical Device Regulations, ISO 13485, and ISO 14971.
  • Excellent leadership, interpersonal, and negotiation skills.
  • Demonstrated ability to drive change and lead continuous improvement initiatives that enhance performance and scalability.
  • Significant experience with computerized manufacturing management systems, methods, and an in-depth knowledge of computer-based ERP systems, controls, and capabilities.
  • Demonstrated leadership utilizing process improvement strategies such as Lean, Six Sigma, or other TQM processes.
  • Strong financial acumen
Notables / Benefits:
  • Mid-size company with great company culture that is well diverse
  • Have a voice in the company
  • Average tenure for employee population is 7+ years
  • 401k with employee matching available
  • Paid vacation, health/dental/vision, and other excellent benefits
  An Equal Opportunity Employer  

Job Features

Job Category

Engineer, Manufacturing, Operations

Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncol...

FullTime
Allen, TX
Posted 3 months ago
Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncology, IV fluid, and anesthesia delivery. Our company culture is very diverse and the average tenure for our employee population is 7+ years. If you are looking for a stable and successful company where your voice will be heard, Quest is the place to be. Summary: The Purchasing Manager is responsible for leading a team of procurement professionals who execute business strategies by providing analytical, project management, and tactical executional support, and act as Ambassadors of Progress within Quest Medical.  The ideal candidate will lead the procurement, sourcing and supplier management for direct and indirect purchasing, collaborate with internal and external stakeholders to develop procurement strategies, analyze data concerning market condition, procurement & sourcing activities to mitigate risk, negotiate with suppliers, manage contracts and improve overall supplier management. Responsibilities:
  • Leading site procurement team and initiating and fostering relationships with site stakeholders, establishing and prioritizing activities for the team to achieve objectives and results
  • Develop sourcing, and procurement strategies to optimize annual spend; Monitor and analyze spend performance and spend data to forecast, assess market trends and develop procurement process and sourcing strategies to achieve cost reductions for commodities and categories. Ensure optimal balance between value for money and cost savings is achieved, while ensuring quality and good customer service.
  • Lead supplier selection, sourcing, and award business to optimize Supplier Portfolio Strategy based on demand and risk. Identifying potential suppliers and evaluating their capabilities, capacity, and reliability to meet organizational needs.
  • Manage supplier contracts, conduct contract review and audit, negotiate, and renew contracts with suppliers to align with market trends, drive cost saving and improve commercial conditions.
  • Optimize cash by extending supplier payment terms and/or negotiating term discounts and optimize the supply base through consolidation, where appropriate. Delivering year-over-year PPV savings.
  • Develop and execute commodity negotiation strategies with suppliers, including specific targets for pricing, service, quality, intellectual property, tool ownership, etc.
  • Lead strategic efforts, internally and externally, to improve supplier service and material availability
  • Minimize impact of supplier shortages by proactively identifying and resolving potential material supply issues, timely communication, collaborating with Planning and Manufacturing for inventory build, and proper escalation.
  • Maintain and monitor inventories to ensure levels are sufficient to meet both internal and external customer needs.
  • Drive proactive procurement involvement in the Innovation planning processes with R&D.
  • Serve as an escalation point for manufacturing and planning to secure on-time deliveries
  • Utilize procurement tools including J.D. Edwards, ReportsNow, and Monday.com to interact with data, to extrapolate insights and assess trends, and to make recommendations for improvement. Responsible for the effective execution and accuracy of MRP and related system processes
  • Develop and monitor performance of suppliers to Quest Medical KPIs, including First Pass Yield and On-Time/In-Full Delivery, and Overall Cost. Implement corrective actions as necessary to ensure adherence to quality standards and delivery timelines
  • Follow all Quest Medical policies and procedures and exemplify Quest Medical core values of Inspiring Solutions that Treat People Better by Empowerment, Innovation, Teamwork & Collaboration, Speed & Purpose, Growth, and Fun
  • Nurture stakeholder and supplier relationships by serving as a business partner.
  • Responsible for people leadership. Recruit, mentor, train and develop talent. Confronts and deals with people issues in a constructive and timely manner. Responsible for overall morale of team and promotes cohesive attitude. Execute against established staffing/resources plan.
  • Represent Procurement on key activities that have an impact on the performance of the business
  • Provide insights and mapping of Supply Chain capabilities and demand to effectively manage risk
  Qualifications and Skills:
  • Bachelor’s degree in Business, Finance, Operations, Supply Chain, or related field from an accredited university
  • Minimum 10 years’ experience in supplier management, negotiation, contract management. Risk mitigation and cost saving.
  • Minimum of 5+ years as a supervisor or manager, or as leader of cross-functional project teams.
  • Strong systems knowledge. Experience working with ERP systems: SAP, Oracle and/or J.D. Edwards
  • Computer literate in Word, Excel, and PowerPoint.
  • Proven ability to manage multiple tasks and meet challenging deadlines, lead a team of professionals, and solve problems, both quantitative and qualitative.
  • Working knowledge and experience of procurement and best-in-class practices, principles, process, tools and methodologies
  • Demonstrated strong business judgment and critical thinking to create and evaluate innovative options and use a fact based decision making process to develop and implement strategies that will drive positive results and deliver value
  • Strong leadership, communication, and organization skills.
  • Strong negotiating skills
  • Ability to travel up to 15%
  • Prefer Medical Device Manufacturing experience
  • Strong critical thinking, problem solving, and analytical skills;
  • Excellent communication and people skills.
  • Process orientation with an enterprise mindset.
  • Strong Project Management skills
  • Professional certifications desirable (CPSM, CPM, PMP or similar certification)
Why Join Us:
  • Summer hours available
  • Mid-size company with great company culture that is well diverse
  • Have a voice in the company
  • Average tenure for employee population is 7+ years
  • 401k with employee matching available
  • Paid vacation and other excellent benefits
  An Equal Opportunity Employer    

Job Features

Job Category

Purchasing

Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncol...

FullTime
Allen, TX
Posted 5 months ago
As a part of the team, you will be contributing to each of our core beliefs: Empowerment, Innovation, Speed & Purpose, Teamwork & Collaboration, Growth, and Fun. You will be empowered to ensure we are producing high quality products that meet the standards of our regulatory bodies and our customers. Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncology, IV fluid, and anesthesia delivery. Our company culture is very diverse and the average tenure for our employee population is 7+ years. If you are looking for a stable and successful company where your voice will be heard, Quest is the place to be. Position Title: R&D Engineer II Reports to: Director, R&D Engineering Location: Allen, TX 75002 Summary: The R&D Engineer II will design and develop new products within the existing product portfolio (Cardiac Surgery, Ophthalmology, and IV Therapy) as well as new markets for Quest Medical.  The R&D Engineer II/III will be the project leader for these products and will be expected to lead a cross-functional team to ensure all phases of the design controls process are delivered within project timelines and budgets.  The R&D Engineer II/III will also be responsible for the technical design and engineering of the products ensuring that all requirements are met.  Additionally, this individual will also be expected to participate in ongoing sustaining engineering projects and CAPA projects to provide technical support, as required. Duties:
  • Lead creation of customer and product requirements and specifications.
  • Ability to develop and communicate understanding of clinical needs, product opportunities, and technology direction to project team.
  • Support marketing and clinical assessment on new products and concept initiatives. Define unmet needs and clinical pathway to address device opportunities.
  • Analyze the competitive landscape, customer and market trends, and product requirements as part of new product development processes.
  • Support collaborative ideation through concept development, prototyping, and feasibility studies.
  • Detailed design activities including 3D modeling and develop technical drawings, data sheets, and schematics.
  • Supports design for manufacturing activities including final part/assembly design, manufacturing process design, manufacturing assembly procedures and manufacturing testing procedures.
  • Participates in the safety hazard/risk analysis on products/systems, collaborating with the risk manager and other engineering disciplines.
  • Perform design verification and validation activities which meet all necessary requirements of a project, including drafting qualification documents ranging from equipment qualification to product validation.
  • Understand and execute all aspects of Design Controls during product and/or process development projects.
  • Understand quality system requirements of customers, FDA, QSR, and other regulatory agencies, and use quality tools to improve processes and products within those standards.
  • Design and implement test and simulation instrumentation, equipment, and procedures, utilizing the principles of engineering and biomedical sciences in development of medical devices related to Cardiovascular Surgery, Ophthalmology, Infusion Therapy, and other applicable markets.
  • Advise and assist in the application of instrumentation in clinical environments to support existing product lines and new product development.
  • Select and develop appropriate test tools, applying the latest techniques in testing and verification e.g., data-driven testing and clinical simulations.
  • Participate in the Change Control process to identify the quality implications and impact of proposed changes to product performance via the testing process.
  • Coordinate and lead project design reviews with emphasis on gap/risk analysis to ensure projects meet predetermined goals and objectives.
  • This individual will be part of a larger product development team and/or lead a small/moderate product development team based on complexity and skill sets.
  • This individual will be expected to solve technical issues and resolve problems/delays associated with projects with minimal supervision from Manager.
  • Competencies and knowledge of time, task and project management will be necessary to provide cross functional team with accurate and precise estimates for assigned task duration, along with confidence levels and foreseeable dependencies.
  • Assist the Manager in preparing project plans, budgets, and schedules.
  • Provide technical guidance to technicians, interns, and cross-functional team members assigned to product and process activity relating design, testing, and documentation.
  • Proactively address and work with Manager on daily issues associated with GMP, Safety and enhancing testing infrastructure at Quest.
Requirements:
  • Bachelor of Science degree in a technical field such as biomedical engineering, polymer science, chemistry, chemical engineering, mechanical engineering, or other engineering field is required.
  • Minimum of 4 years of experience in design and development of products with project management experience. Applicants with an advanced degree in the above technical fields may be considered with lesser experience.
  • Project management experience and knowledge of design control processes and QSR.
  • Extensive knowledge of mechanical component, part and assembly design and fabrication. Working knowledge of electrical design is a plus.
  • Broad knowledge/experience with common manufacturing/fabrication processes including, but not limited to, injection molding, sheet metal, extrusion, solvent bonding, ultrasonic welding, RF forming/welding, thermoforming, pad printing, and other relevant medical device processes.
  • Ability to communicate effectively at all levels of personnel.
  • Computer literate and ability to use major software tools including proficiency with CAD programs (SolidWorks preferred). Knowledge of statistical techniques.
  • Possess above average technical writing, analytical, and communication skills. Ability to communicate complex problems for understanding to non-technical personnel. Ability to effectively communicate with clinicians and health professionals in the field.
  • Must demonstrate initiative and require minimal supervision. Self-starter with results driven characteristics.
  • Detail oriented and ability to organize large amounts of work and data. This includes the need for good documentation practices.
  • Knowledge of Good Lab practices equipment and hazards, upkeep, and handling of biologic mediums.
Notables / Benefits:
  • Summer hours available
  • Mid-size company with great company culture that is well diverse
  • Have a voice in the company
  • Average tenure for employee population is 7+ years
  • 401k with employee matching available
  • Paid vacation, health/vision/dental, and other excellent benefits
  An Equal Opportunity Employer    

Job Features

Job Category

Engineer, R&D

As a part of the team, you will be contributing to each of our core beliefs: Empowerment, Innovation, Speed & Purpose, Teamwork & Collaboration, Growth, and Fun. You will be empowered to ensur...