Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncology, IV fluid, and anesthesia delivery. Our company culture is very diverse and the average tenure for our employee population is 10+ years. If you are looking for a stable and successful company where your voice will be heard, Quest is the place to be.
Clinical Specialist Co-Op (Looking for a Co-op Student for the Spring 2023/Summer 2023 session & an additional Co-op Student for the Summer 2023/Fall 2023 session)
Director of MPS Clinical Sales
Allen, TX 75002 / Field
The Clinical Specialist Co-Op will be responsible for assisting the clinical specialist, participating in clinical evaluations & trials, in addition to collecting, analyzing & reviewing data at hospital accounts nationwide. Responsibilities will also include assisting the Clinical Specialist in wet lab set up and demonstrations & presentations given at hospital accounts, professional meetings cardiothoracic residency/fellowship programs, perfusion schools and simulation enters. Collaborate with Quest’s R&D team on new product development activities to provide clinical input.
Capable of managing time and resources within the assigned customer accounts.
Ensure compliance with governmental regulations and maintaining honesty, integrity and excellent work ethics.
Be able to enhance teamwork within the region and maintain a collaborative relationship with all levels of the
Must have sound knowledge of a variety of alternatives and their impact on the business, and be able to exercise judgment in selecting innovative and practical methods to achieve problem resolution in the assigned
Basic to intermediate skills in Microsoft in Excel, Word, SharePoint, Outlook and familiarity with CRM
Must have a valid driver’s license
Serve as a key partner to Quest Clinical Specialist & customers in the field. Develop & maintain strong relationships. Promptly respond to customer needs & complaints regarding products & service.
Participate in clinical evaluations & trials.
Collect, analyze & present clinical data related to the use of Quest products.
Assist the Clinical Specialist with wet lab set up at professional meetings, cardiothoracic residency & fellowship programs & perfusion schools.
Assist the Clinical Specialist and determine the needs (e.g., products, goals and types of cases handled by specific customers by meeting with and asking in-depth questions of physicians and other hospital personnel to learn which Quest products can best address their specific
Develop relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences)
Educate customers on the merits and proper clinical usage of company products by demonstrations using a wide variety of formats and platforms
Observe actual procedures in the operating room of hospital accounts to gain insight into the specific nuances of each physician & perfusionist.
Collaborate with R&D team on new product development activities to provide clinical input
Build Quality into all aspects of
Ensure compliance to all FDA and Worldwide Quality & Compliance regulations (As applicable to your job function).
You must have the education and ability to understand and comply with U.S. and Worldwide medical device regulations (As applicable to your job function).
Attend all required Quality & Compliance training at the specified
Adopt the “Beyond Compliance Quality Culture” in the work environment; always meet and exceed requirements.
Must practice verbatim compliance (exact compliance, no interpretation) with corporate Quality and Regulatory procedures (As applicable to your job function).
If your job description requires customer facing activities, you must thoroughly understand and comply with the Customer complaint reporting process and complaint procedures (As applicable to your job function).
Must be able to promptly report any non-compliance issues to QA, RA, Compliance officer or appropriate administrator, including the Compliance
Will be expected to build competence with 21 CFR 820, 801, 803, 806 and any other applicable federal regulations, and Quality standards (As applicable to your job function).
Environmental/Safety/Physical Work Conditions:
Ensures environmental consciousness and safe practices are exhibited in
Ensure up-to-date knowledge and compliance with all environmental, safety and health Make management aware of any actual or potential hazards in work environment and recommend any improvements to reduce exposure
Use of computer and telephone equipment and other related office accessories/devices to complete assignments
Will be required to lift up to 40 LBS
The position requires travel of approximately 75% and above.
Internal and External Contacts/Relationships:
Field Sales and Service
Perfusionists, Physicians, nurses and other hospital
The above information in this description is intended to describe the general nature and level of work performed. It does not contain nor is it intended to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.